Account and Billing
Quick answers to Helium 10's most frequently asked questions about user accounts and billing.
- Why Support Team Members May Access a Customer’s Account for Support and Troubleshooting
- China Plan Entitlements
- How Do I Apply a Discount Coupon to My Helium 10 Membership?
- How to Request a Refund on Helium 10 Membership
- How Do I Change My Subscription Plan?
- How Do I Reset or Change My Helium 10 Account Password?
- How Do I Update the Credit Card I Have on File with Helium 10?
- How Do I Download My Helium 10 Subscription Invoices?
- What Are the Maximum Uses for Each Tool?
- Which Helium 10 Tools Can I Subscribe to A La Carte?
- Can I Pause My Subscription?
- How Do I Cancel My Active Helium 10 Subscription?