How do I add an Add-On to my subscription?

How to Purchase an Add-On

Note: Some add-ons are only available with certain subscription plans. To view the add-ons available for your subscription, please visit our Plans & Pricing page.

  1. Go to the Plans & Billing Page
    • Navigate to your account’s billing section.
  1. Click “Edit Subscription”
    • You’ll find this button on the top right of your Subscription Summary section.
  1. Select Your Desired Add-On(s)
    1. Choose the add-on you wish to purchase by clicking the plus ( + ) icon next to it.
    2. Adjust the quantity (if applicable) and confirm the pricing is accurate.

 

  1. Proceed to Checkout
    1. Review the Summary section on the right.
    2. Click the “Complete Payment” button to finalize your selection.

Important Payment Terms

  • Monthly Plan: Add-on charges will be prorated based on your current billing cycle.
  • Annual Plan: Add-on charges may be reflected as a lump sum, depending on your annual renewal date.

Please review the total cost and prorated amount (if applicable) before completing your payment. 

What add-ons do I need to connect to sales before purchase?

Market Tracker 360 (MT360) is an add-on you will need to connect to sales with before purchasing.

On the plans and billing page, you will not use the edit subscription steps to access the sales form, but use these steps to connect with sales.

 1. Scroll down to past our current offerings under Helium 10 Plans and Pricing, you will see a list of additional add-ons via carousel. 

2. Click on the right arrow until you see Market Tracker 360 and select Contact Sales.

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3. Once you select contact sales, a form will pop up to fill out. Please complete this form in order for a sales representative to reach out to you to discuss Market Tracker 360 and your marketplace options and help you finalize your purchase.

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