Tool Troubleshooting
These Frequently Asked Questions relate to using the Helium 10 Tools.
- What Time Frame Determines the Keyword Bid Suggestions?
- How Can I Use ADS to Find New Keywords or Negative Keywords for My Existing Campaigns?
- How Do I Use ADS If I Sell in Multiple Regions?
- How Are Promotional Costs Reported in Profits?
- What Advertising Costs Are Included in the Profits' Data?
- Why Are Time Discrepancies Happening in My Reports?
- Why Do My PPC Costs and Related Sales Results Data Seem to Fluctuate Daily?
- After I Connect My Amazon Advertising Token, Can Helium 10 Automatically Incorporate My Historical PPC Data?
- Why Doesn't Profits Include All Amazon Fees in Its Calculations?
- Why Doesn't My Short Name Show Up in My Follow-Up Template?
- Why Do Temporary Discrepancies Happen in Profits?
- How Do I Up-date the Image in my Follow-Up Emails Preview?
- Refund Genie + Profits. Now Available In Two Marketplaces
- How do I track my keywords?
- How can I protect my listing from hijackers?
- How can I find potentially successful products to sell on Amazon?
- Can I save my searches and research results?
- Can I download my Helium search results?
- What is the easiest way to sort the data?
- Is there a way to see what all the column headers mean?
- How Can I Test the Helium 10 Tools for Free?
- How Does Helium 10 Get Its Data?
- I’m experiencing technical issues with Helium 10 tools. What can I do?
- Where Can I Watch Videos about Helium 10's Tools?
- Does Helium 10 Support all Amazon Marketplaces?