Helium 10 operates several Facebook groups to support and engage our community of Amazon, Walmart, and TikTok sellers. These groups provide a platform for sellers to connect, ask strategic questions, and stay informed about events and updates.
This article explains how to join, what to expect, and what to do if you encounter issues.
Official Helium 10 Facebook Groups
How to Join
To be approved, you must:
Answer all membership questions
Use a legitimate personal Facebook profile
Have an active Helium 10 subscription (required for some groups)
Note:
Your request may be declined if your profile appears to promote unrelated services or lacks sufficient identifying information.
Group Requirements
| Group | Subscription Required |
|---|---|
| Helium 10 Members | Yes |
| Helium 10 Elite | Yes (Elite plan) |
| Serious Sellers Club | Yes (must be a scaling seller or above) |
| Others | No, but must answer membership questions |
If Your Request Is Pending or Declined
If your join request hasn’t been approved:
Make sure you’ve answered all questions completely.
Ensure your Helium 10 subscription is active (if required).
If you're still unsure, contact our support team and provide:
Your Helium 10 email
A link to your Facebook profile
The group you're trying to join
Posting in Groups
All posts must follow community rules. Posts may be removed or declined if they:
Include self-promotion or links to outside services
Ask users to DM or promote other Facebook groups
If your post is declined, our team may contact you via Facebook with additional information.
Removed from a Group?
Users may be removed for:
Violating group rules
No longer having an active subscription (for members-only groups)
If you believe you were removed in error:
Ensure your subscription is active
Contact Support with your active Helium 10 subscription email and Facebook profile link
You may be re-approved if there are no violations on your account.
Influencers, Affiliates & Partners
If you are an event speaker, influencer, or affiliate:
Please follow the membership process and complete the membership questions
Need more help?
Reach out to our support team at any time, and we’ll be happy to guide you through the group process.
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