Insights Dashboard FAQ

January 09, 2026 18:26

Below you’ll find answers to common questions about the Insights Dashboard and related features. Select a frequently asked question to expand it and view the answer.

How many ASINs can I add to Insights Dashboard?

Your plan includes a limit of either 20, 200, or 5,000 ASINs. You can also add ASIN packs of 100. Your current limit appears at the top of the dashboard.

What do I do if an ASIN is missing from My Products?

Select Adjust Selected ASINs, then enable the ASIN.

Will my Walmart products appear on the Dashboard?

The Insights Dashboard only includes Amazon products for which your Amazon seller account is connected.

How many custom dashboards can I create in Insights?

The Insights Dashboard supports three custom dashboards.

What does “See Details” mean under Insights?

Selecting See Details opens the insight details for a specific product. The action is based on that insight to help you understand opportunities for your product(s). If you would like to learn more about Insights, you can click here.

How can I customize metrics in the Revenue tab of the graph?

Click the gear icon on the right side of the dashboard next to Events to customize metrics for the Revenue Dashboard. To learn more about each graph in the Insights Dashboard, click here.

What do the different colored lines indicate in the Top Products graph?

In the Top 5 Products view, each product is assigned a color that matches its line on the graph. Hover over a line to see the revenue for that product on a specific date.

How do I add notes to my campaigns or other business decisions?

On the Advertising tab, select Add Note on the right side of the graph. Choose a date, type, and product from the dropdowns, then add your description. Selecting a specific date helps you track the impact of decisions (e.g., campaign changes) over time.

I wasn’t tracking keywords in Keyword Tracker. Why are they showing in the table?

Even if you haven’t added keywords in Keyword Tracker, the Keywords Average Rank column in My Products may include initial keywords to start tracking. We recommend adding your key terms in Keyword Tracker so they appear in this column.

What does the Alerts button show in the My Products dashboard?

The Alerts button displays alerts for that specific product. Click the button to view alert details in the dropdown.

Why am I being asked to connect a PPC token in the Advertising tab?

To see data in the Ads tab, you must connect a PPC token to your Helium 10 account and be a Helium 10 Ads subscriber. To learn how to connect your Helium 10 account to your Amazon Seller Account, click here.

How is data gathered for Page Views & Conversion Rate?

Page views and conversion rate data are provided by Amazon.

My net profit isn’t showing any data. Why?

Ensure your Cost of Goods (COGS) is set up in Helium 10 so the Net Profit column in the My Products dashboard can calculate correctly.

How can I export my data from the My Products Insights Dashboard?

Click Export data on the right side next to the gear icon to download your data to Excel.

What happens when I select Open next to my products?

Selecting Open launches the Listing Analyzer tool and runs your product ASIN. You’ll see insights such as Sales Overview, Category and BSR History, Listing Analysis Score, and more.

How can I learn more about Helium 10 Ads?

You can register for a three‑part training series with the Helium 10 Ads Success team—learn more here. If you’re not ready to sign up, explore our Help Center articles on Helium 10 Ads here.