When you first open Helium 10’s main dashboard, you’ll see there are multiple ways to access the software and support tools.
1. Helium 10’s tools can be accessed through the center screen, from the left side tool bar or the top menu. The Profits and Follow-Up tools are accessed solely through the top menu bar. Several of the tools require Amazon MWS account authorization, so it can monitor your accounts, and send correspondence on your behalf.
2. To see the full name of each tool on the left tool bar, hover your curser over the bar, and more details will pop out.
3. To return to this main Helium 10 tools page at any time, click on the Tools icon in the top menu on the left.
4. When you are ready to log out, access your profile in the top right tool bar.
Helium 10 offers a variety of ways to access support from the Helium 10 main dashboard.
5. You can access Helium 10 PRO Training videos from our main dashboard (and the Helium 10 website).
6. You can join our active online community of Helium 10 users on our Facebook page.
7. You can contact our support agents who read, research and respond to your queries.